Household Support Fund (HSF) Update: 12th September 2022

The current round of HSF has been inundated with requests for support, from Birmingham households, since opening for hardship grant applications.

The fund has already paid out over £7 million, to over 35,000 households of working age adults, households with children and households of pensionable aged adults since opening on 20th June 2022. This has exhausted the current available HSF grant fund allocation.

Applications already submitted from all households by 5pm on 9th September 2022 will be assessed and paid in the order received.

Please be advised if you have already made contact with your locality lead or trusted partner by the close of business on the 9th September 2022, there is no requirement for you to call or email them. They are working through your enquiries in the order they were received and will contact you directly to discuss your application and/or additional support needs.

Over the next two weeks we will work through the applications already in the system and contact you directly if there are any queries with your application. Please do not contact us to check on your payment date unless you have not received a grant payment, or been contacted by ourselves or a trusted partner, by 5pm on Friday 23rd September 2022.

Any further announcements regarding changes to the above will be circulated via this channel.

Summer 2022 Scheme 

The Household Support Fund (HSF) hardship grants summer scheme is now open for applications from eligible households across Birmingham.

Help for Birmingham households experiencing financial hardship has been developed as part of Birmingham’s wider Household Support Fund programme. This follows an announcement by the Government in March 2022 concerning additional government short term grant funding being made available for the fund until September 2022.

What support is available?

A one-off hardship grant payment of up to £200.00 is being made available to help eligible households across three groups (households with children under 18, households of working age adults and households of pensionable age adults) who are experiencing financial hardship. The fund is intended to support households to cover essentials such as food and energy (gas, electricity, and water) costs.

Eligible households with children under 18 or of working age adults must be identified as experiencing hardship, and have confirmed their entitlement (e.g., in receipt or an application is in progress) to receive one or more of the following means tested benefits:

  • Council Tax Support
  • Housing Benefit
  • Income-based Jobseeker's Allowance (JSA)
  • Income-related Employment and Support Allowance (ESA)
  • Income Support
  • Pension Credit
  • Social Funds (Cold Weather Payment, Funeral Payment, Sure Start Maternity Grant)
  • Tax Credits (Child Tax Credit, Working Tax Credit)
  • Universal Credit

Households of pensionable age adults (aged 66 on or before 30.09.2022) must be identified as experiencing hardship in order to apply.

Please note, households identified as having No Recourse to Public Funds are entitled to apply to this scheme for support. Please contact a local partner organisation in your local area for more details.

If you have previously applied to receive a hardship grant funded by the Household Support Fund winter scheme you are able to apply for a grant from the summer scheme, provided your household is identified as eligible within the criteria listed above.

How are grants paid?

In most circumstances, successful grant awards are paid via BACS into the applicant’s bank account within 7 working days. All BACS payments are made directly by BVSC (Birmingham Voluntary Service Council, as the scheme’s financial administrator). Alternative arrangements may be put in place if you do not have access to your own bank account. Please contact the local partner organisation in your area for further details and to discuss your circumstances.

 

How do I apply?

In order to apply for a hardship grant you must contact your local partner organisation, from the table below, who will complete an eligibility assessment and, once confirmed, will submit an application on your behalf.

Please be advised that it is free to apply for a grant through any of our HSF delivery partners. Should any organisation request a fee to process your application, please do not provide any further information to that organisation and contact [email protected] immediately. 

 

Households with children

Households of working age adults

Households of pensionable age adults

Edgbaston

[email protected]

[email protected]

[email protected]

0808 196 8856

0808 196 8856

0121 824 1304

Erdington

[email protected]

[email protected]

[email protected]

0121 748 0897   

0121 748 0897   

0121 748 0897   

Hall Green

[email protected]

[email protected]

[email protected]

07855 409 582

07855 409 582

07855 409 582

Hodge Hill

[email protected]

[email protected]

[email protected]

07976 199 894

07977 187 217

07977 187 217

Ladywood

[email protected]

[email protected]

[email protected]

07816 086 607

07970 994 631

0121 515 4229

Northfield

[email protected]

[email protected]

[email protected]

07565 305 082

07565 305 082

07565 305 082

Perry Barr

[email protected]

[email protected]

[email protected]

0121 752 1908

0121 354 4080

0121 362 3650

Selly Oak

[email protected]

[email protected]

[email protected]

07564 393 588

07564 393 588

07564 393 588

Sutton Coldfield

[email protected]

[email protected]

[email protected]

0121 752 1863

0121 354 4080

0121 362 3650

Yardley

[email protected]

[email protected]

[email protected]

 0121 289 2238

 07393 487 966

 07393 487 966


If you are unsure which organisation is supporting citizens in your local area, please use the postcode checker tool to identify your locality. 

Clicking the link will download the postcode checker spreadsheet to your computer. Open the file and, depending on your security settings, you may have to click the Enable Editing button at the top of your page.

Then type your postcode in the box and press enter, which will display your correct locality. You can then look up the latest contact details for your locality from the table above.

If you are unable to contact your locality, due to the phone lines being engaged or you are calling out of office hours, please retry later. The lines are extremely busy so it is likely you will not get through on your first attempt.

If you do have access to email, please send your locality an email with your Full Name, Full Address and Contact Number and they will contact you to discuss your application. Once you have sent your email, you can rest assured that your locality has all your details and you are on their waiting list to be contacted.

PLEASE DO NOT CALL other localities on the list, other than your own, as they will be unable to support you with your application and will have no option but to direct you back to your correct locality. This will not only be frustrating for you both but it increases the waiting times for everyone due to the increased volumes of phone calls that do not lead to an application being submitted.

If you have any issues contacting partners in your local area, please contact the BVSC team via [email protected]

What additional support is available?

In addition to the Household Support Fund, there are other support options available for helping with the cost of living. 

Please see links below.

https://www.birmingham.gov.uk/info/50274/cost_of_living_support

https://www.gov.uk/government/publications/cost-of-living-support/cost-of-living-support-factsheet-26-may-2022

If your are unsure which benefits you are entitled to, or wish to check that you are in receipt of all benefits you are eligible for, please visit the link below for the official government question and answer benefit checker tool

Check benefits and financial support you can get - GOV.UK (www.gov.uk)

If you are facing bills you can’t afford and struggling with the rising cost of energy, the British Gas Energy Trust offers independent advice and support at the following link.

British Gas Energy Trust – Independent advice and support - British Gas