Quality Standards In 2019, BVSC was approached by Birmingham City Council to develop a Quality Standard for registered providers. In developing the standards, BVSC utilised feedback from individuals with lived experience and met with Birmingham City Council and accommodation providers. The Standards are focused on process and practices rather than sole policies around support. The assessments do not focus on the physical condition of the buildings. However, if we are aware that a provider offers accommodation that does not meet either the health and safety or environmental standards required in regulation or law the standards, will not be awarded or will be withdrawn. The expectation for holders of the Quality Standard is that they are aware of the environment in which they operate and develop their accommodation to meet the needs of their communities and target client groups. The Quality standards set out the key areas for quality improvement in support for Exempt Accommodation. Each standard gives you: A set of statements to help you improve quality Examples on how to meet the standards. View the quality standards How does the quality standards process work? Registered providers and landlords are assessed against the standards through the following process: Registered providers complete application form which this includes a payment (fees for providers are based on the number of units supported) Complete and submit self-assessment (s) for registered providers and landlords. Visit to accommodation by an assessor to clarify any queries and to interview service users, front line staff, CEO/Senior Manager. The assessor will then write a report based on the documentary evidence provided and their visit to your service, which will go to the Quality Assessment Panel with experts by experience to be reviewed. How do I find out more? To register you interest and to receive an initial application form and the Standards Manual please e-mail [email protected]