BSWA, Closing Date: 24 August

To work as part of a team to provide emotional and practical support to women and children affected by violence and abuse through drop in surgeries and a helpline service

Duties and Responsibilities

Development & Support work:
 To provide emotional and practical support to women accessing the wellbeing hub, including risk and needs assessment and safety and support planning
 To participate in a rota of helpline cover and model and promote good practice in taking helpline calls
 To support volunteers and students in delivering support services
 To participate in a rota to cover at the hub and across community venues as necessary
 To facilitate access for women to statutory, community and other BSWA services
 To comply with the recording, monitoring and evaluation procedures of the project
 To keep up to date with current legislative changes for dissemination within the staff team, and for use when working with women and children around their rights.
 To identify and make links with existing projects and community services and to develop joint services where appropriate
 To keep abreast of issues regarding violence against women on a national and local level
 To participate in multi agency work as agreed with your line manager
 To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users
 To promote awareness of the impact of domestic violence on women and children and BSWA services

Administration:
 To work within BSWA’s administrative and financial systems
 To ensure that adequate records are kept for all service users
 To ensure that Health and Safety records are kept up to date
 To produce monthly reports for your line manager

Communication:
 To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:
a) Maintaining BSWA communication records
b) Following safety procedures
c) Attending team meetings
d) Carrying out risk assessments in conjunction with your line manager
 To attend training and conferences relevant to the post, in agreement with your line manager
 To attend support and supervision sessions with your line manager
 To develop a professional working relationship with external agencies
 Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
 To be involved in the Annual Review process

General:
 To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation
 To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation
 To ensure the efficient use of resources at all times
 To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
 To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
 To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout.
 To participate in the development and annual appraisal of a personal individual development plan with the line manager
 To undertake any other duties required by BSWA, which may arise and commensurate with the post

The closing date for receipt of completed applications for the above vacancies is Wednesday 24^th August at 12 noon. Interviews will take place week commencing 5^th September.

If you are interested please download a recruitment pack from www.bswaid.org/jobs/ and return completed forms to: Birmingham & Solihull Women’s Aid, Central Administration, Ryland House,  44-48 Bristol Street, Birmingham, B5 7AA or email to [email protected]. Large print documents are available on request.