National Lockdown Restrictions (From 5 November 2020)

  • BVSC has compiled some FAQ guidance to help navigate VCFSE Sector organisations through the latest guidance: Read more

General information and advice: Coronavirus/Covid-19

  • What you can and can't do (Cabinet Office):   Read more
  • Latest Information about Coronavirus (NHS): Read more
  • New coronavirus restrictions in Birmingham (from 15 Sept) – frequently asked questions (Birmingham City Council): Read more
  • Local restrictions in West Midlands (Dept of Health & Social Care): Read more
  • Test and Trace (Birmingham City Council)  Read more
  • NHS COVID-19 App and NHS QR Codes for venues (NHS Test & Trace): Read more
  • Coronavirus Cases in the UK - Daily updates (Dept of Health & Social Care and Public Health England): Read more
  • Self-isolation and treating Coronavirus Symptons (NHS): Read more
  • Guidance for health and social care settings, other non-clinical settings, and for the general public. (Public Health England):  Read more

Health and wellbeing

Physical health

  • Daily permitted exercise: Tips and ideas for people who want to conduct their daily permitted exercise outdoors safely (West Midlands Cycle & Walk):  Read more
  • Activities and advice to keep you stay stay physically active and maintain good mental health (Sport Birmingham) Read more

Mental health

  • Support for children & young people, adults and key workers  (Birmingham & Solihull CCG) Read more
  • Telephone counselling: Birmingham Mind's Helpline is open 7 days a week from 9 am - 11 pm. Tel: 0121 262 3555. Or email [email protected].
  • Kooth: Online mental health support for young people (aged 11 to 25) - A new free, safe and anonymous service to support young people’s emotional and mental health in Birmingham.
  • Looking after your mental health during the Coronavirus outbreak (Mental Health Foundation): Read more
  • Covid-19 and the VCSE Mental Health Sector (Association of Mental Health Providers): Read more

Health Conditions

  • Alzheimer's: Caring for people with demential during Covid-19. (Alzheimer's Society). Read more

Domestic Violence

  • Reporting domestic violence and where to go to seek help (West Midlands Combined Authority)  Read more
  • Safety Advice for Survivors (Women's Aid)  Read more
  • #NoExcluseforAbuse: Multi-agency WM campaign aimed at providing victims of domestic abuse with the right information on how to get help and end the abuse they are suffering. (WMPCC):  Read more
  • 'Rail to Refuge' - free train travel for women fleeing domestic abuse (Women's Aid): Read more


  • Support and guidance for people with disabilities is being provided online and by telephone by DRC (Disability Resource Centre): Read more
  • Registering for help as a vulnerable person. Disabled citizens who haven't been listed on the NHS vulnerable list can register themselves online in order to access essential services. Read more

Substance Misuse

  • Information and advice about drugs and alcohol, and the different ways support is being offered from CGL (Change Grow Live): Read More


  • Guidance for those who provide unpaid care to friends or family (Dept of Health & Social Care)  Read more
  • Information and advice for Carers - this dedicated Covid-19 Web page contains relevant information for carers including local support and advice about writing a 'What IF' plan (Forward Carers):  Read more
  • Direct Payments: Advice for people who buy care and support through a direct payment (DHSC): Read more

End of life and bereavement

  • Bereavement Support Helpline available five days a week in Birmingham and Solihull (Birmingham & Solihull CCG) Read more
  • "Hoping for the Best and Planning for the Worst" - Advice for people, families and communities planning for the end of life care and bereavement support (St Mary's Hospice/BVSC): Read more
  • Six short films about end of life and dying issues from the Muslim perspective (John Taylor Hospice/BIMA)  Read more
    Coronavirus: Easy Read Factsheets (Cruse Bereavement Care).  Read more
  • Free booklets for children, young peolple and their carers (Cruse Bereavement Care) Read more
  • Understanding bereavement (short film) (Cruse Bereavement Care) Read more
  • Co-op Funeralcare Hardship Fund - The Co-op Funeralcare Hardship Fund can help with funeral costs. Read more (opens as pdf)

Leading your charity or organisation

Business and charity support

  • Free financial Resilience support for charities and social enterprises (BVSC): Read more
  • Guidance and resources to support charities, voluntary organisations and volunteers: (NCVO): Read more
  • Guidance for the charity sector (Charity Commission): Read more
  • Unoccupied premises: Advice for looking after premises (Charity Times blog: 7/4/20). Read more
  • Social Enterprise support: iSE has set up a free telephone Helpline for social enterprises who want to chat about any issues or concerns. Call: 0121 771 1411
  • Business support: What Government help is available and who is eligible? (HM Government Business Support): Read more
    Pro Bono support:  By calling out to businesses Volunteering Matters can connect your organisation to the right people, skills and resources to support your response to COVID-19   Read more

Employment & HR

  • Employment Law: Key points including keeping your staff safe; should they come to work; pay; managing home working; furlough leave and maintaining core services. (Elizabeth Scholes, Employment Law and HR Services). Download the guide (opens in Word)
  • Employment and benefits support (DWP): Read more
  • Guiding and mentoring individuals into employment, education or training (The PURE project) Read more
  • Support for employers and jobseekers (Birmingham City Council) Read more
  • Employment, training and eduction support for under 30s (Birmingham and Solihull Youth Promise Plus) Read more

Volunteers and Volunteering

  • Volunteer Guidelines (Birmingham City Council Public Health Division and BVSC) (22/05/2020)  Read more
  • Infection Protection and Control (Birmingham & Solihull CCG)  Read more
  • Safeguarding adults with Care and Support Needs (Birmingham City Council)  Read more
  • Safeguarding and DBS Factsheet: FAQs (Disclosure and Barring Service)  Read more
  • DBS Applications and Fast-track Barred List check service (Disclosure and Barring Service): Read more
  • Safeguarding responsibilities. Follow the guidance from Birmingham Safeguarding Adults Board: Download BSAB Advice (opens in pdf).
  • How to Help Safely (Cabinet Office): Read more



  • UK Government Coronavirus Community Support Fund - This £200,000 fund aimed at small and medium sized charities opens Friday 22 May at 10 am. Read more
  • Barclays: The 100x100 UK COVID-19 Community Relief Programme is giving 100 donations of  £100,000 to charities working to support vulnerable communities impacted by COVID-19: Read more
  • Heart of England Community Foundation: Coronavirus Resilience Fund - available for constituted groups providing services such as food banks, social eating projects, emergency food parcel deliveries, and those engaging in outreach activities; all vital for various constituencies within the West Midlands. Read more
  • The National Community Lottery Fund will be prioritising funding Covid-19 related applications over the next six months. Read more
  • Community Initiatives Fund (West Midlands Police & Crime Commissioner) £200,000 fund to help voluntary and community organisations overcome social effects of Coronavirus isolation. Read more
  • Grants of up to £150 for young people facing financial hardship (Matt Kendall Foundation). Read more
  • Financial Support for Care providers (Birmingham City Council) - £5m package focused on supporting hospital discharge and to recognise the additional costs providers are incurring due to the pandemic. Read more
  • Severn Trent Community Fund: £1m fund  to support non-profits and charities. Read more
  • National Lottery – Heritage Emergency Fund - £50 million fund to support the heritage sector as an immediate response to the coronavirus (COVID-19) outbreak. Read more
  • Sport England Community Emergency Fund -  Awards of between £300 and £10,000 for community sport and physical activity organizations in financial hardship: Read more
  • Co-op Funeralcare Hardship Fund - The Co-op Funeralcare Hardship Fund can help with funeral costs. Read more
  • Arts Council England: £160 m fund to be available for organisations and individuals during the Covid-19 pandemic.  Read more

Support and Guidance

Multilingual resources

  • Multilingual Covid-19 Resources and Guidance (West Midlands Strategic Migration Partnership): Read more
  • Health Information translated into 44 languages (Doctors of the World): Read more
  • Covid-19 information information videos in a range of languages (Leeds City Council) Read more

Asylum and immigration

  • Free online wellbeing and cultural resources (Migrant Help)  Read more
  • Language interpretation: migrant health guide (Public Health England): Read more

Crime, Personal Safety and Scams

Advice to avoid latest scams: Follow the advice of Action Fraud and West Midlands Police in taking the right action to keep themselves safe online and with scammers going door-to-door.

Free goods

End of line and discontinued stock from major suppliers (Giving World): Read more