World Autism Awareness Week (WAAW) is the most significant week in the National Autistic Society’s yearly calendar, both in terms of campaigning and fundraising. In 2021, WAAW will take place from Monday 29 March until Sunday 4 April.

Why we need you

In the Supporter Fundraising team, we know that the more direct contact we have with our supporters, the more money we will raise. We have recently been hit hard by the effects of the Covid-19 pandemic, both in terms of funds raised and our team resource. We would benefit hugely from the support of a volunteer in the WAAW 2021 team, who would enable us to reach more of our fantastic fundraisers, to support them in their fundraising plans and ultimately raise more money to help autistic people and their families.

What you will be doing

  • Liaising directly with supporters to support them with their fundraising plans, over email and on the phone and via social media e.g., Facebook groups.
  • Responding to enquiries from WAAW fundraisers, inc. Super 7 Challenge participants.
  • Supporting the Senior Fundraising Campaigns Officer with planning marketing and stewardship activity for the Super 7 Challenge, the Spectrum Night Walks and WAAW in general.
  • Engaging with internal support teams on other aspects of the campaign, including data selections, social media posts and responses, marketing plans and fundraising merchandise.

You will need access to a computer and a good internet connection.

Skills, qualities and experience needed


Written skills

Experience in communicating with supporters/customers/clients, as well as colleagues, would be helpful for this role
Familiarity with Microsoft Office 365 programmes, particularly Word, Outlook, Excel

Confident and warm phone manner
Happy to interact with the wider team
Able to carry out tasks on using your own initiative as this role is home based
When and where


Due to the office being closed until at least March 2021, this role is likely to be home-based, with possibly some opportunity (though no obligation) to volunteer in the City Road office in London from April.

If you do travel to our City Road office travel expenses will be reimbursed.


We are hoping for our volunteer will be available for around 3 days/21 hours per week, though we are very flexible as to which days and what hours they choose to volunteer, this role could be shared between 2 volunteers.

We would like you to start volunteering with us from mid-January onwards if possible, and we would like you to be able to volunteer in this role for at least three months, until after WAAW 2021 has taken place.


This role will be managed by the Senior Fundraising Campaigns Officer, who will be available to support you in this role.
Members of the wider Supporter Fundraising will be on hand to provide any training or support you may need and answer any questions.

The role will also involve liaising with a number of support teams, including Marketing, Data Services, Supporter Care, Social Media, Content and others.

What you can get out of it

You will be able to gain a breadth of experience in all aspects a fundraising campaign, including marketing, supporter stewardship and logistical planning.

We aim for the volunteer roles to be a fun one, and you will enjoy engaging with the Supporter Fundraising team and other colleagues across the NAS.

There is also opportunity to learn much more about the experiences of autistic people and their families.

You will have access to our e-learning modules which include autism awareness, safeguarding and GDPR.

We seek applications from anyone interested in the role, but particularly welcome applications from those on the autism spectrum.

Email [email protected] for more information.