Focus Birmingham is a specialist charity providing expert support, advice and information to anyone in Birmingham with sight loss. We aim to help people with sight loss and visual impairment have an independent and rewarding life.

The role will vary depending on the needs of Focus and may involve accessing confidential information about our service users.

Task:
- To make and receive telephone calls from staff and external contacts, taking messages and assisting where possible
- Filing, photocopying and filling up the photocopier and laminating
- Opening and franking the post
- Meeting and greeting service users and members of the public visiting focus Birmingham departments

Skills and Experience:
- Friendly telephone manner
- Willingness to follow instructions and learn from the team
- Good team player
- Dedication to making the lives of the people we support better
- Confidence to work with members of the public

Training provided:
- Answering and routing telephone calls
- One to one training on using photocopiers, printers and other equipment used within the administration team
- Focus Birmingham Training

Benefits:
- An opportunity to be part of the team and meet new people
- To share and progress your administration skills
- Helping Focus Birmingham to deliver services and information to people with sight loss in the Birmingham area

For more information about his role or if you would like to apply, please contact the Volunteer Co-ordinator on 0121 478 5221/ 07821624842. Email: [email protected]