Room Booking & Reception Coordinator

The University of Birmingham Guild of Students is a charity and the students’ union for more than 36,000 students. We represent our members to the University and other organisations on the issues that matter to students most. We also exist to help students develop skills outside of study, have fun, meet people and make sure their time at Birmingham is special.

Room Bookings & Reception Coordinator

£20,209 per annum (Grade 4) – 35.5 hours per week

The Room Bookings and Reception Coordinator role coordinates and delivers the room bookings service across all Guild meeting rooms and venues to provide a professional event management service for staff, student groups, visitors and clients.

This role also supports the delivery of the Guild’s main reception, the reception team to provide a welcoming and outstanding customer service for staff, students and visitors and provides wider administration support for Guild Committees and the HR & Administration department.

You will have experience of coordinating a service, as well as the ability to establish productive working relationships with a wide range of stakeholders and customers.

With a strong understanding of customer care, you will be able to plan and prioritise your work effectively. You will also be able to creatively source solutions, problem solve, and create and maintain effective administration systems.

Experience of supervising others, and working within a conference or hospitality environment would be an advantage, although not essential, in this busy, demanding role.

Closing date and time for applications: - Wednesday 24th April 2019 at 5.00 pm.

For application packs, please email : staffing[at][dot]uk