Refugee & Migrant Housing and Women’s Advocacy Practitioner

12 month fixed term contract (extendable subject to funding), female applicants only.

We are looking for an experienced, dynamic and innovative gender and trauma-informed advocacy practitioner to join our developing grassroots, advocacy team.

She will be a highly skilled professional who is experienced in delivering survivor-led, strength-based and trauma-informed advice, advocacy and casework support services for homeless or at risk of homelessness, refugee and migrant women. She will be skilled at creating and delivering training, and thrive working as part of a team in a multi-cultural activist environment.

This is a crisis solving role, delivered through an intersectional, anti-oppressive feminist framework, offering a unique opportunity for a self-motivated and driven practitioner to be part of a service which aims to improve responses, access and support for survivors. If you have the right skills and experience we would love to hear from you.

Baobab Women’s Project gives advice and assistance to undocumented, asylum-seeking, refugee and migrant women on immigration, health, housing and financial issues. We focus on women affected by trafficking, sexual and gender-based violence. Dignity, hope, respect and humanity permeate our practice.

We raise awareness of issues, finding ways to influence positive social change so that problems are prevented from repeating. Baobab is a member of the ASAN Asylum Support Network, the Regional Destitution Network group, the Migration Forum, Hope Projects Destitution Group, Sexual and Gender-Based Violence Community of Practice and the West Midlands Anti-Slavery Network.

The advocate practitioner will be based in Birmingham at the Jericho Foundation for admin and training, she will attend our regular Monday drop-in advice sessions at Elmwood Church in Handsworth, participate at regional and national meetings, do outreach at partner agency offices and conduct home visits where necessary.

The Programme Outcomes will:

  1. Increase services offering gender and trauma-informed support.
  2. Increase in staff skilled to support women. 
  3. Increase engagement with women who are homeless or at risk of homelessness.
  4. Reduce the number of women sleeping rough.

If you are interested in this opportunity, please send a CV and covering letter explaining how you meet the requirements of the Person Specification to baobabwomensproject[at]gmail[dot]com

Interview date 20th December 2019, start date: January 2020.

Job Description – Housing and Women’s Advocacy Practitioner    

Location: Main base Birmingham Jericho Foundation, Mondays Elmwood Church Drop-in, some travel across the West Midlands for casework, events and meetings, occasional national travel to events and meetings.

Benefits: Pension contribution 3% + refund of work and related travel expenses.

DBS Required: Enhanced

Reporting to: Directors, Steering Group, colleagues

Job Purpose:  To develop and deliver Baobab’s Homeless Link Project. 

  • Providing 1-1 casework support to around 100 women having complex housing issues. Women have problems where immigration, health and housing intersect, so the worker must be adept at engaging and partnership working with other agencies to meet their needs holistically. 
  • The worker will deliver training to current advocates and attend the Baobab drop-in, so that they can mentor and encourage advocates to work in a gender and trauma-informed way. They will also share knowledge at a beneficiary forum once a month, and facilitate feedback. 
  • The worker will attend, migrant and housing local authority, voluntary and statutory sector meetings, engaging with regional and national housing and women’s organisations, influencing policy collectively with others. 
  • The project will design and deliver 8 training sessions to external organisations, with current advocates input, building the sectors knowledge on gender, trauma and housing among the refugee and migrant women’s population.

Key Activities:

  • Gender and trauma-informed casework– to organise, assess, action and record women’s housing casework, working individually and with Baobab advocates/partner agencies. 
  • Groups & feedback - to facilitate discussions on our advocacy and other accessed support and record feedback with beneficiaries, as well as get 1-1 feedback around the difference a gender-informed approach makes. 
  • Designing, resourcing and delivering training -  for external agencies as part of a team.               
  • Training and mentoring - Baobab advocates in housing, migrant and refugee issues, and gender-informed practices. 
  • Evaluation methods – to help develop evaluation methods and data capture to assess the impact of the project in order to improve our service.
  • Relationships and networking – build and maintain networks and relationships with team members, beneficiaries, relevant organisations and stakeholders.
  • Monitoring and reporting– to complete regular supervision and weekly drop-in session meetings to discuss project progress, and record outputs for Annual Report & our funders. 
  • Administration – to undertake administration tasks related to the post including database recording, writing emails, PowerPoint presentations, documents and reports, scanning and storing data securely. 
  • Influence- being proactive in sharing the work we do with others via the website, social media, quarterly newsletter, events etc.
  • Policies and procedures: to adhere to all relevant Baobab policies and procedures including:- safeguarding, risk assessments, confidentiality, GDPR and data protection, Advocacy Charter, Child Protection, and equal opportunities.
  • Governance- reporting to quarterly Director and Steering Group meetings. Working with colleagues to ensure the organisation runs within the guidelines set by companies house for Community Interest Companies.

Attainments: In order to be considered for this post you will have to demonstrate that you already have:

Experience – essential

  • Proven experience providing housing casework with refugee and migrant women,
  • Proven gender and trauma-informed practice,
  • Relevant experience in writing and delivering training,
  • Proven experience of delivering activities and evaluation with refugee and migrant projects.


  • A good general standard of education,
  • See Desirable below.

Work-based knowledge of

  • Issues affecting migrant and refugee women,
  • Effective methods of working with vulnerable individuals,
  • Safeguarding vulnerable adults and families,
  • Gender-based violence and trafficking policy and practice,
  • Voluntary and statutory sector refugee agencies,
  • Asylum support applications and appeals,
  • No recourse to Public Funds entitlements and social service referrals,
  • Housing law and practice. 


  • Clear and concise written and verbal communication skills,
  • The ability to listen to others and work in a non-judgmental way,
  • The ability to problem-solve, plan and negotiate creatively,
  • Proven organisational skills.


  • A recognised professional qualification in advice, community studies, gender, social work or related field,
  • Personal experience of volunteering,
  • Lived experience of the asylum and immigration system,
  • Experience of having worked for a small charity with only a few part-time staff members with minimal supervision,
  • Experience of developing and working in partnership with other organisations.

Special Job Circumstances:

This post has the following special circumstances:

  • Baobab is an equal opportunities employer, the above post is exempt under the Equality Act 2010, Schedule 9 Part 1,
  • Own transport preferable although not essential,
  • You may be required to carry out from time to time other activities commensurate with this post & the operational running of Baobab Women’s Project,
  • The position is suitable for job sharing, please state in the application if you would like to share the position with another candidate. 

(Please note:  if you have difficulty meeting these conditions because of a disability or family circumstances we will discuss it with you to consider reasonable adjustments to the job or working conditions)