Project Coordinator/ Manager

Job Description

Ref No NHB/NLCF/001-2019

Project Championing a Stronger Community

Location New Hope Birmingham Grade Negotiable No. of Posts 1

Salary Negotiable Term 3 years fixed (Annually renewable) Working hour 36.5 hr per week

Job Purpose:

To undertake activities which supports the “Championing a Stronger Community” Project as a Manager in the development, implementation and delivery of New Hope, Birmingham work activities vary depending on the specific role and responsibilities as follows:

Main Duties and Responsibilities:

  • The Project Coordinator will be the key individual in providing support, develop ground rules of the project and implementation successfully, efficiently and effectively. He/she will be responsible for the overall success of the project
  • To generate community awareness, reduce language barriers and isolation, and improve mental health and wellbeing, including to Bangladeshi communities in Birmingham by use of effective marketing techniques, networking with the communities on a ‘grassroots level’ and embedding referral mechanisms with relevant community-based organisations who provide updated service
  • To recruit beneficiaries/clients and design appropriate coursework onto the “Championing a Stronger Community” project
  • To co-ordinate/organise group workshops on a weekly basis including support relevant paperwork for them
  • To produce and develop business plans, systems, and procedures of the project including motivate staff, evaluate and monitor the process, control and lead the project from start to finish
  • To support the workshop deliverer during the workshops i.e. ensuring all relevant paperwork, including evaluation and monitoring forms, progress reports are completed within the timescale
  • To encourage beneficiaries to generate & explore “Championing a Stronger Community” including feedback from them
  • To assist beneficiaries during workshops. This assistance may be in the form of researching information, contacting relevant agencies and hand holding them to appropriate support agencies for further support or self-development 
  • To collate feedback from beneficiaries on the quality & effectiveness of the support being provided
  • To provide written reports, briefings and presentations on the progress of the programme to the New Hope management steering group, funders, and management board
  • To be responsible for recognising the needs of a project and providing the necessary training to the individuals to meet project requirements for project-relevant assets and staff including project staff supervision.
  • Maintain and build good working relationships with colleagues to deliver service to the required standard and ensuring safeguarding policy, equal opportunity policy for all
  • To contribute and assist in the needs of business static goals and objectives of the project necessary policies which are required for trainees and trainers
  • To manage budgets and securing further funding to continue the project from external sources including appropriate staff for the project
  • To liaise with external agencies such as funding bodies, professional associations, other organisations, charities, and regional development agencies
  •  Any other duties and responsibilities within the range of the salary grade and supervise other relevant staff of the project
  •  To carry out the above responsibilities and time-to-time may be reviewed the responsibilities by the management board.

All duties and responsibilities must be carried out with due regard to New Hope Birmingham Health and Safety Policy.

Post holders will be accountable for carrying out all duties and responsibilities with due regard to New Hope Equal Opportunities Policy.

Duties which include processing of any personal data must be undertaken within the data protection guidelines.

Responsible to:         Chairman

Date Reviewed:        October 2018

Updated:                   October 2018

Person Specification

Project: Championing A Stronger Community

Method of Assessment (M.O.A)

AF= Application Form         I= Interview               T=Test             P= Presentation


  • Proven track record of community development based experience for at least 10 years. AF
  • Practical experience in the delivery of services to Bangladeshi and BAME communities, including new emerging communities and young disadvantaged individuals. AF & I
  • Experience of working & networking with a wide range of service providers across the voluntary, charities, business, and public & private sectors. AF & I
  • Experience of coordinating/organising workshops, seminars, events including befriending activities such as arts, day-outs, indoor games targeting Bangladeshi and BAME communities. AF & I
  • Practical experience of working in and contributing to a team in creative and strategic policy development and implementation of the project smoothly. AF & I


Qualifications are relevant to the job (degree-level) or NVQ level 6. AF

Skills and abilities

  • Have basic knowledge of charity business including public and private sector agencies, partners, stakeholders, relevant local service providers and networking process. AF & I
  • Effective interpersonal & communication skills are applicable to different levels in a range of settings. The ability to communicate to individuals from Bangladeshi and BAME communities. AF & I
  • The ability to coordinate/organise workshops and provide one to one support to individuals in the areas of beneficiaries and participants. AF & I
  • Personal organisational, people management skills including budgetary control and day-to-day management of the project. AF & I
  • Produce personal development plans for other relevant project staff and assist with their progression routes. AF & I
  • Knowledge of the social background of Bangladeshi and BAME communities and new emerging communities of Birmingham and also understand the religious and cultural issues of these communities. AF & I
  • Demonstrate knowledge of social exclusion and community cohesion, including the barriers faced by Bangladeshi and BAME communities. AF & I
  • Have an understanding of mainstream public-sector funding and sound knowledge of relevant support agencies. AF & I
  • Network and build sound relationships with private & public-sector organisations. AF & I
  • Writing briefings, reports, and presentations based on progress & findings of the project when required. AF & I
  • Able to work as part of a wider team and contribute to all outputs of the project including under pressure. AF & I
  • Ability to work flexible working hours including weekends if necessary. AF & I

Additional Skill and Experience

  • Excellent communication skills both in Bengali and in English including Sylheti (preferable) AF & I
  • Access to own car and can use it for charity purpose AF & I