Macmillan Welfare Benefits Caseworker

Macmillan Welfare Benefits Caseworker

Salary                        £27,869.50 per annum pro rata

Hours of Work:       1 full time 36.5 hours p. w. (maternity cover)

                                1 part-time 29.2 hours p.w

Annual Leave:         25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro-rata over the next 5 years


Context of role

Citizens Advice Birmingham is partnered with Macmillan Cancer Support to deliver Welfare Benefits Advice across Birmingham and Solihull

We are looking for enthusiastic caseworkers who will join an existing team to ensure delivery of service specifications, targets and quality standards for the Macmillan Service.


Role purpose

The Welfare Benefit caseworkers will provide a high-quality advice service for people affected by cancer.

The post holders will provide this service in hospital settings across Birmingham and Solihull. Delivery will be integrated with cancer care teams to provide seamless referral pathways that complement the assessment and care planning process of patients. 

You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation. The post holder will also attend events to promote the service and provide support and training to volunteers and health care professionals.


Job pack

For a job pack see our website

CV’s not accepted

Closing Date: Tuesday 4th February 2020 at midday

Interview Date: Monday 10th February 2020