Female Peer Mentor – Complex Needs
We’re looking for an enthusiastic and determined individual to join us as a Female Peer Mentor. This role is open to females who have lived experience of mental health concerns and offending and can bring their invaluable insight into these services to the table.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
Funded by the Birmingham and Solihull Mental Health Foundation Trust, the Liaison and Diversion Service provides intervention to people in contact with the criminal justice system who are identified as having complex needs. Our aim is to address health and social inequalities to reduce re-offending behaviours.
About the role
This is a great opportunity for an enthusiastic individual to gain experience working with a leading provider of homelessness and housing advice and support. As a Female Peer Mentor you’ll participate in an induction programme and receive formal training in key areas such as homelessness and housing, substance misuse, offending and mental health issues. You’ll participate in activities across Shelter and the Liaison and Diversion Service, visiting external agencies with whom we work and attending regular support sessions, supervision and performance reviews. In this role, you’ll focus specifically on a women’s pathway to support individuals with mental health concerns who are going through the criminal justice system. Your challenge will be to build a relationship of trust with clients and help them to achieve their personalised support outcomes.
You’ll need lived experience of mental health concerns and offending - along with experience of accessing support services. Evidence of achieving personal goals and a level of stability is also important as is an interest in a career working to support vulnerable adults with multiple and complex needs. Good communication, customer service and basic computer skills are also required, along with a desire to develop and learn new ones.
*The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of an exciting new initiative and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behavior and conduct their work in line with our Safeguarding Policies.
At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Due to COVID-19 restrictions, interviews will take place via Zoom. If you do not have access to this, interviews can take place by telephone.
If you would like any additional information or have any queries regarding the role or application process, please contact Christine Grover at Christine_Grover[at]shelter.org[dot]uk or 07795391202.