Employability Trainer - wellbeing into work

Are you passionate about supporting young people to achieve their full potential?

Are you motivated by helping people grow in skills and confidence?

Miss Macaroon is an award-winning social enterprise, providing long term unemployed young people with multiple and complex needs with training, real work experience and future job prospects. We are an ambitious, growing, trendy and exciting food business focused on high-quality growth in order to deliver on our social aims. We supply Facebook, Instagram and fashion brands with gluten-free French macaroons and re-invest 100% of the profits in our Macaroons that Make A Difference (MacsMAD) employability programme.

The role of the Employability Trainer is to

  • Recruit for and deliver of the MacsMAD employability training course in the shop and the kitchen
  • Provide one to one mentoring for trainees supporting with emotional needs and getting job-ready
  • Organise and manage work experience placements, external mentors and partner employers
  • Build referral pathways to support trainees into employment
  • Promote the course and the organisation at events and through creating engaging content with our marketing team.

You will be hard-working, passionate, highly organised and committed individual who is excited by both our business and social aims.

We would love to hear from you if you:

  • Put the needs of vulnerable young people first
  • Are confident, with excellent communication skills
  • Have strong emotional resilience, self-awareness and emotional intelligence
  • Enjoy working hard and are able to work under pressure, are adaptable and flexible in a constantly changing environment and like to take the initiative to improve processes
  • Take pride in your work and have high attention to detail
  • Ideally, have a background in training young people from disadvantaged backgrounds or easily transferable skills

To apply please click the link to upload your cv and a cover letter to indeed.co.uk and complete the skills assessment to be considered for this role. 

A sample week in the life of an Employability Trainer


  • 9.00am: Meeting with the kitchen team to discuss the week’s production, the trainees who will be attending the course and work experience this week and how this will affect the work schedule.
  • 10.00am: Work from the office to send referral requests to your existing network of support workers, job centres, police officers, probation workers, Care leaver support workers and housing officers. You make contact with three new homelessness charities to build links for referrals to the course.
  • 2.00pm: Attend a local Job Centre Plus team meeting to talk about the MacsMAD course and encourage referrals.
  • 4.00pm: Attend an employability event at HMP Birmingham. You talk to prisoners who are moving towards the end of their sentence and would like to find work. You get to know them and talk about some of the graduates of the programme, their places at college and in work.


  • 9.00am Email referral organisations to get trainees onto the upcoming MacsMAD course.
  • 10.00am Run the MacsMAD course in the kitchen for the six trainees currently on the programme focusing on employability skills, basic Pastry production skills and interview boot camp. You use these exercises to build understanding of what is required of them in a catering workplace and to build their confidence.


  • 9.00am Call the MacsMAD trainees’ support workers to update on progress and encourage them to give positive feedback on the work skills the trainees have improved on.
  • 10.00am Run the MacsMAD course in the kitchen. Work through exercises that support the trainees to undergo a change of perspective enabling them to make the lifestyle changes necessary to commit to sustained employment.


  • 10.00am Run the MacsMAD course in the office. Oversee the session run with a local recruitment agency on the importance of creating a bespoke CV and cover letter for each job and sector they apply for. Support trainees to contact potential employers and apply for jobs. Oversee the two-hour workshop run by a psychotherapist and counsellor on dealing with anxiety and unhelpful thoughts.
  • 6.00pm Attend a drinks reception for the opening of a new restaurant to build your network in the catering industry. You pitch the MacsMAD course and employment support and book a meeting in next week with a general manager of a branded hotel who has also attended to ask them to provide work experience placements.


  • 9.00am Spend the day in the kitchen producing macaroons while running work experience support for a MacsMAD graduate. This trainee struggles with maintaining focus so you run a mini macaroon making Olympics with the whole kitchen team. You encourage the trainee to set a new time target and she shaves a whole macaroon per minute of her speed.
  • 1.00pm Coach the trainee in taking initiative and using positive communication. Look back over the work experience programme so far and see whether she has achieved her targets set to earn an interview for paid work with Miss Macaroon. Work together to agree a plan of action over the next two weeks to achieve her goal of an interview.
  • 4.00pm Mentor another one of the MacsMAD graduates who has just moved out of a hostel. You help him to register at the GP, do some interview practice and talk through why he is finding it difficult to contact local hotels to organise work experience. You sit with him for moral support while he calls a hotel and coach him through the experience.

Working for Miss Macaroon offers an exciting future in terms of development of your own career and role, as well as the opportunity to contribute significantly to the improvement of the prospects of young people in Birmingham. As the organisation grows you will have the opportunity to train mentors, work buddies and trainers, develop your own new strands of work to increase our social impact and take responsibility for the long term growth of the social impact of the company. If you are ambitious there are opportunities for you to develop and grow into higher-level roles.