Community Development Officer

Ref no. NHB/NLCF/002-2019,

Project Championing a Stronger Community, Location New Hope Birmingham, Salary (Including NI and Pension) £20,541 to £21,693 (Negotiable)

Term  3 years fixed (Annually renewable),

This is an exciting time in the development of New Hope and we are now looking to employ a full-time Community Development Officer to develop our “Championing a Stronger Community” project. The successful candidate will be involved with every step of the project delivery including coordinating an evaluation process to constantly improve aspects of this project.

Main Duties and Responsibilities:

Community development work seeks to actively engage communities in making sense of the issues which affect their lives, setting goals for improvement and responding to problems and needs through empowerment and active participation. A good deal of the work is project based, which means you will usually have a specific geographical community or social group on which to focus.

Tasks involve:

  • identifying community skills, assets, issues and needs of the “Championing a Stronger Community” project
  • ensuring that local people have their say
  • developing new resources in dialogue with the community and evaluating existing programmes
  • building links with other groups and agencies
  • helping to raise public awareness on programmes relevant to the project
  • preparing feedback and reports
  • raising and managing funds
  • developing and implementing project strategies
  • liaising with interested groups and individuals to set up planned services
  • mediating in matters of conflict
  • recruiting clients, trainers and voluntary staff
  • planning, attending and coordinating meetings and events
  • overseeing the management of a limited budget
  • encouraging participation in activities
  • challenging inappropriate behaviour
  • general administrative duties.

Person Specification

Job Title: Community Development Officer (FT)                                 

Project: Championing the Stronger Community

Method of Assessment (M.O.A)

AF= Application Form         I= Interview               T=Test P= Presentation


  • 5 years’ experience of working in a charitable, public or private sector setting in a similar capacity
  • Understanding of delivering a service, fundraising, budgeting, and full recovery cost
  • Community Development experience
  • Delivering charitable projects
  • PR and communications
  • Event planning and management
  • Experience of work in a group setting, highly developed group work skills or evidence of the ability to facilitate participant-led workshops.
  • Experience or skills in supporting and supervising, staff, volunteers, trainees, etc.
  • Ability to present information clearly, to a high standard, both written and oral, including presenting to a public audience and carrying out evaluation exercises.
  • Demonstrable skills in working independently; setting priorities, developing projects, meeting deadlines, managing expectations and delivering results.
  • Experience of partnership work with a range of professionals
  • Experience of community consultation and engagement work.
  • Knowledge and understanding of local and national government policies affecting neighbourhoods.


  • Degree Level or equivalent experience 

Skills and abilities

  • A deep understanding of the complete Microsoft Office package (including databases) to deliver maximum efficiency to work.
  • Outstanding communication skills, both oral and written.
  • Work as a team leader and cooperatively with others
  • Developed soft interpersonal skills.
  • The ability to coordinate office activity.
  • Show personal organisation and team management skills.
  • Ability to work independently to prioritise work areas under pressure
  •  Understand the ethnic communities/social demographics within the Birmingham area.
  • The ability to work as part of a wider team and contribute to all aspects of the organisation’s output.
  • Understanding of HR policies and the organisation of staff and volunteers.
  • political, social and negotiating skills
  • compassion and the ability to empathise with people's life experiences
  • fundraising - at management level there is an increasing need to identify and pursue sources of funding.

Additional Skill and Experience

  • Excellent communication skills both in Bengali and in English including Sylheti (preferable)
  • Access to own car and can use it for charity purpose

Responsible to:         Project Coordinator, Date Reviewed:       October 2018, Updated:                   April 2019