Centre Administrator

The post-holder will play a key role in ensuring the smooth running of the Edgbaston Community Centre. Supporting bookings and hirers who organise, utilise and deliver activities in Edgbaston Community Centre. Working closely with the Café Manager and Project Director and local statutory and voluntary sector partners, the assistant administrator will provide support to hirers and colleagues to ensure that Edgbaston Community Centre is a vibrant, well-managed facility for local residents and all centre users.

Main duties and responsibilities:

  • Support the day to day administration involved in the management of the Centre and staff (clerical, marketing and caretaking)
  • Build a strong local knowledge of hirers and booking system including invoicing process.
  • Administer function bookings • Support the marketing and promotional activities of Community Centre to raise the profile and income
  • Support the development of local services and activities to be run from the centre, including open days, ad hoc social events
  • Support the Implementation of Edgbaston Community Centre Business Plan aims and objectives
  • Assisting the Centre management team - including returns and reports to statutory bodies and grant applications for services and capital expenditure
  • Application of processes and procedures to ensure the smooth operation of the centre
  • Support the opening and closing policies of the centre by ensuring the building is safe and secure at all times
  • Working with local partners to ensure activities at the Centre fit with others provided in the area and developing close working relationships with key local partners.
  • Liaise with all key stakeholders and assist managing such relationships
  • Ensure that the health and safety in the building
  • Reporting to the Centre management team.


  • Experience of marketing, preferably marketing building facilities
  • Proven track record of at least 12months experience in a similar role, preferably in a community centre environment.

Person Specification Experience:

  • Experience of Computer literate
  • Articulate and good communication
  • Health and Safety, including risk assessment and maintenance management
  • A track record of developing services
  • Experience of working in partnership, ideally within a community buildings environment
  • Experience of local fundraising and preferably making funding bids
  • Experience of working with the voluntary sector and statutory partners
  • Experience in staff and team management


Skills and abilities:

  • Excellent communication and negotiation skills
  • Customer services skills
  • Confident and able to work on own initiative
  • Able to prioritise work and demands
  • Able to work as part of a wider local team administering community buildings and local services
  • Able to set up and maintain operating systems Able to work flexible hours – prioritising needs of centre
  • Able to communicate well – both written and verbally Be self-reliant, energetic and able to prioritise activities
  • Analytical and problem-solving skills


Education and training:

Educated to Degree Level

Computer literate with knowledge of word, excel and access



  • Has a commitment to community-run services
  • Able to work occasional evenings and weekends and attend the centre at short notice
  • Car owner/driver preferable
  • Consent to an enhanced disclosure under the Protection of Children Act 1989

Personal qualities are important: the post holder will need a strong commitment to helping members of the community get involved and help manage events at the Centre.