MyBnk, Closing date: TBC

MyBnk is a UK charity that delivers expert-led financial education programmes to 5-25-year olds in schools and youth organisations – directly, virtually and online. Our mission is to empower young people to take charge of their future by bringing money to life.

Together with young people, we have created innovative, high impact and high energy workshops that bring money to life. Our experts help to build young people’s money knowledge, skills, mindsets and habits at key transitional moments.

Do you want engage and inspire young people helping them towards better life outcomes?

Then being a MyBnk Training Assistant might be for you…

Background
MyBnk is a UK charity that delivers expert-led financial education programmes to 5-25-year olds in schools and youth organisations – directly, virtually and online. Our mission is to empower young people to take charge of their future by bringing money to life.
Together with young people, we have created innovative, high impact and high energy workshops that bring money to life. Our experts help to build young people’s money knowledge, skills, mindsets and habits at key transitional moments. By spend, we are the UK’s largest specialist charity dedicated to this cause.
MyBnk covers topics such as saving, budgeting, debt, independent living and public and student finance. We also design projects and training programmes for others. Since 2007 we have helped over 275,000 young people learn how to manage their money.

Our programmes focus on helping:
The very young – When habits are set.
Aged 11-16 increasingly engaging with money – Preparing for the future
All young adults entering independence – Making choices now.
Young adults in the greatest need – Who cannot afford mistakes.

The Role
You will support training workshops delivered to groups of young people aged 16-25 in and around the Birmingham area. You will work with the young people directly with our lead trainer and provide operational support to book in courses, organise young people to attend and day to day administrative functions such as petty cash.
Responsibilities include:

Training activity and support
Assist the lead trainer in delivering financial education to a group of young people.
Effectively engage learners with a style that is clear, concise, energetic and relevant.
Ensure that learning activities are well organised and all resources are well replenished before courses begin, this will include refreshments and equipment.
Gather and log feedback from learners about the course via follow-up calls and/or text message.
Maintain an awareness of current topical money issues.
Attend and contribute as appropriate to both internal and external meetings.
Welcome young people and other visitors to The Money House, making sure they have what they need during their time with us.

Administrative
Organise and keep in regular contact with young people and their support workers to ensure their participation and attendance on the course.
Keep our training database up to date with a log of bookings and delivery related information – we use Salesforce.
Work with the lead trainer to carry out internal moderation of accredited workbooks.
Create and maintain filing systems.
Maintain and order stationery supplies.

Person Specification

We are looking for an energetic and engaging individual with a genuine interest in social change, education and the empowerment of young people.
We want to ensure that our staff represent the young people they support so they can provide meaningful, authentic education opportunities. We therefore encourage applications from those with lived experience of disadvantage, those of an ethnic minority background. MyBnk will not discriminate, ensuring that each candidate is assessed only in accordance with ability to perform the role.

Essential:
Previous administrative experience.
Has excellent communication and presentation skills and the ability to engage a range of people from young people to adults, both verbally and in writing.
Ability to use IT including Word and Excel and Salesforce (or similar Customer Relationship Management programmes), or can demonstrate transferable skills.
Has a flexible approach to work.
Ability and willingness to work as part of a team.
Understanding of and commitment to the aims and principles of MyBnk.

Desirable:
Experience of working with young people.
Experience in an administration role.
Has used Salesforce.
Ability to provide effective training and support to young people.
Ability to monitor and maintain own standards and take initiative when needed, prioritise own work, meet deadlines.

Inclusivity
MyBnk is dedicated to building an inclusive culture and working environment that promotes a sense of safety and belonging for our staff to feel supported to achieve their potential.
We know there is further to go and so we have established an Anti-Racism Committee, which works with the wider MyBnk team to ensure that we are listening, learning and constantly evolving to root out and tackle racism in all its forms.
MyBnk will not discriminate either directly or indirectly on the grounds of race, nationality, ethnic origin, gender, marital status, pregnancy, age, disability, sexual orientation, gender reassignment, ethnicity, neurodiversity, cultural or religious beliefs. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability.
Benefits

Our organisation currently has 40 staff with a Head Office in central London. We pride ourselves on being a great place to work with a culture which is genuinely inclusive and progressive. A lot of our team have been with MyBnk for many years, and those that leave never really leave and keep involved in some form or another. Each department has their own event each year (which they get to choose) as well as an overall team Christmas and summer office party. We have weekly quiz games (Trivia Tuesday) and random trivia and share Wow! stories in our monthly team meetings.

Furthermore, MyBnk offer the following additional benefits:

25 days per year annual leave, pro rata full time equivalent (plus bank holidays).
Pension scheme.
Income protection insurance.
Death in service insurance.
Cycle to work scheme.
Annual training allowance.
Enhanced maternity, paternity and adoption leave and pay.
Flexible working policy.
Season ticket loans.

Application process

Please send a CV and covering letter to [email protected] – applications are being assessed on a rolling basis so it is recommended you apply as soon as you can.

Any questions?

If you have any questions regarding this role, please contact [email protected]