Could you give a few hours a week to make a telephone call to someone in the community who has a visual impairment? Can you help someone be less isolated by becoming a Telephone Befriender and calling a person with sight loss at home? You should have a good understanding of sight loss and supporting people to be more independent.

Purpose of Role
/social isolation and loneliness can greatly affect people with sight loss as they can lose confidence and independence. Telephone Befriender Volunteer at Focus Birmingham can help support people with sight loss to overcome feelings of isolation by providing them with regular telephone chats. The aim is to build relationships where people with sight loss are given the opportunity to share their feelings and speak about what they are going through in a confidential and non judgemental atmosphere

Role Tasks
- Befriending someone over the telephone
- Trustworthy, reliable, friendly and sociable
- Ability and willingness to record and submit logs which provide information and feedback about calls
- Taking part in team meetings and any regular training required for the role
- Take part in supervision and development to improve the effectiveness of the Telephone Befriender Volunteer

Training provided
- Focus Core Training
- Telephone Befriender Training
- Peer Support and on-going training depending on needs of service

For more information about this role, or if you would like to apply, please contact the Volunteer Coordinator on 07734373408 by email