No one should have to face court alone and everyone has a right to a fair hearing. The people we support can’t usually access any formal legal help, yet need to be able to present their own cases clearly and without emotion – often facing professional barristers in court. At a time of great stress, this can seem an insurmountable task. Our 500+ volunteers work with people who often feel they have nowhere else to turn, offering them the chance to feel heard and understood.

A court hearing may be the final stage of a case, and careful preparation for hearings makes the court experience more manageable. We provide a free service for people facing civil and family court proceedings across England and Wales, offering support and guidance before, during, and after court. We help people explore the practicalities and equip them to manage their cases to the best of their abilities, and face court with dignity and self-assurance.

Our Values

Client-focused: We take the lead from our clients
Engaged: Everyone in our organisation has a voice and all voices are listened to
Trusted: We strive to live up to the confidence placed in us by the people we work with
Committed: We know that what we do matters and our skilled team is committed to delivering a high quality service
Respectful: We all look after one another and take the time to talk openly and honestly with everyone we work with
Welcoming: We are open to difference, encourage ideas and look for opportunities to learn

Who we’re looking for

We’re looking for enthusiastic, caring people with strong problem-solving skills, to join us in ensuring no one faces court alone. Supported by one of our Service Managers, you will join a team of volunteers in your area helping people by:

Explaining how the court process works
Helping them to fill in court forms, prepare statements and organise court papers
Helping clients plan what they want to say in court
Attending court hearings with them, remotely and/or in person

We’re looking for empathy and initiative and a commitment to working out solutions alongside the people we help. Legal experience is valuable, but not essential and we don’t give legal advice. Wherever we can, we signpost people to more detailed advice as needed.

How we’ll support you

We’re a highly regarded, energetic and friendly charity, and our volunteers find the role stimulating and rewarding. You’ll work to one of our Service Managers, and will be given basic training, followed by active learning on the job, supported by a team of colleagues. We’re looking for people who can give at least 2 days a month, for an initial period of 8-12 months, and we’re happy to work with you around your other commitments.

To apply, please visit our website and complete an expression of interest form: