Information and Resources

We've collated a range of links and downloads that you may find helpful in getting you and your organisation through the Coronavirus crisis. They're all from official or trusted sources and we're adding new resources all the time.


Symptoms of Coronavirus and how to prevent the spread of the virus: Read more 

Social Distancing: Guidance on social distancing for everyone in the UK and protecting older people and vulnerable adults: Read more 

Stay at Home Advice - Self-isolating (NHS): Read more


Mental health and wellbeing

If you are struggling you can speak to someone from Birmingham Mind. Their Helpline is open 7 days a week from 9 am - 11 pm. Tel: 0121 262 3555. Or email help[at]birminghammind[dot]org.

How to look after your mental health during the Coronavirus outbreak (Mental Health Foundation): Read more

Alzheimer's Society has made some changes to the way that support is to be provided for people affected by dementia. Read more

Staying fit and active while social isolating

West Midlands Cycle & Walk have  have produced a useful guide with tips and ideas for people who want to conduct their daily permitted exercise outdoors safely. Read more

Official Government advice and information

UK Government Official Guidance for health professionals and organisations: Read more

UK Government Response to the outbreak: Read more


Safeguarding and Volunteers

Volunteer Guidelines have been issued by Birmingham City Council (Public Health Division) and BVSC (27/3/2020) Read more

Safeguarding and DBS Factsheet: FAQs (Disclosure and Barring Service)  Read more

Government Guidance (27/3/20) around free-of-charge applications and our new fast-track Barred List check service, in response to COVID-19.  Read more:

Find out about your safeguarding responsibilities. Follow the guidance from Birmingham Safeguarding Adults Board: Download BSAB Advice (opens in pdf).

Government Guidance on How to Help Safely (26/3/30) when providing care or help to a vulnerable person. Read more

Support for Charities and organisations

Guidance and resources to support charities, voluntary organisations and volunteers during the covid-19 pandemic. (NCVO): Read more

Guidance for the charity sector (Charity Commission): Read more


Support for Businesses

Support for Social Enterprises: iSE has set up a free telephone Helpline for social enterprises who want to chat about any issues or concerns. Call: 0121 771 1411

A full range of business support measures have been made available to UK businesses and employees. This website helps businesses find out how to access the support that has been made available, who is eligible, when the schemes open and how to apply. (HM Government Business Support) Read more

Free briefing offering useful information for not-for-profits and social enterprises about the Government support being providing to businesses during the Covid-19 crisis (Colebridge Accountancy Services): Download here

Do you need business support?  By calling out to businesses Volunteering Matters can connect your organisation to the right people, skills and resources to support your response to COVID-19   Read more

Employment and HR

Covid-19 and Employing People. If you are employing people you have a lot to consider: keeping your staff safe; should they come to work; pay; managing home working; furlough leave and maintaining core services. In this document Elizabeth Scholes, at Elizabeth Scholes Employment Law and HR Services, sets out the key points, including links to further information. Download the guide (opens in Word)

Claiming benefits and Coronavirus (DWP): Read more 


Support for Communicators

What communicators need to know (Local Public Service Communications): Read more

Campaign Resources for display in public areas (Public Health England): Read more 


Emergency Funding

Please note that although some of these funds have been publicly announced they may not necessarily be open for applications yet.

Heart of England Community Foundation: Coronavirus Resilience Fund * Now open for applications *
The fund is available to constituted groups providing services such as food banks, social eating projects, emergency food parcel deliveries, and those engaging in outreach activities; all vital for various constituencies within the West Midlands.
Read more 

Arts Council England is making £160 million of emergency funding available for organisations and individuals during the Covid-19 pandemic.  Read more:

£1m Martin Lewis (Money Saving Expert) fund for small and local charities:  Read more 

£1m John Lewis Partnership Community Support Fun: Read more

Crime, Personal Safety and Scams

The West Midlands Police and Crime Commissioner has urged the public, especially vulnerable people to be extra vigilant as there are fraudsters trying to exploit the coronavirus situation for their own illicit gain and to follow the advice of Action Fraud and West Midlands Police in taking the right action to keep themselves safe online and with scammers going door-to-door.

Domestic Violence

The West Midland Combined Authority has provided some information on their website, including how you can report domestic violence and where you can go to get support. Read more

Free goods

Giving World can provide charities with a range of end of line and discontinued stock from major suppliers: Read more