The Service Manager will have the overall responsibility of running our advice and advocacy support services for refugees, asylum seekers and other migrants (including EEA nationals) in Solihull and the surrounding area, providing one-to-one support, combating their destitution and enabling their access to healthcare, housing, welfare benefits, education, employment and legal provisions. S/he will also be responsible for coordinating all Entraide’s UK projects and managing staff.

Entraide is a charity based in North Solihull. Our aim is to promote the wellbeing of asylum seekers, refugees and other vulnerable migrants in Solihull and the surrounding area and to facilitate their integration into society.
Entraide is looking to recruit a Service Manager to coordinate our UK programme which includes the following activities/projects:

  • Casework providing tailored support on a wide range of issues including OISC Level 1 immigration advice to asylum seekers, refugees and other vulnerable migrants.
  • Homework Club: which runs every Thursday and Friday, providing children from refugee and migrant background with additional support in Maths, English as well as leisure activities to improve school attainment.
  • Befriending Scheme through which we offer support, encouragement and companionship to refugees and asylum seekers who have experienced loss and trauma and are attempting to rebuild their lives in the UK.
  • Syrian Vulnerable People Resettlement Scheme: working with Solihull Council and other agencies to support Syrian families resettled in the borough through the Syrian Vulnerable People Resettlement Scheme


Job Purpose:

The Service Manager will have the overall responsibility of running advocacy support for refugees asylum seekers and other migrants (including EEA nationals), providing one-to-one support, combating their destitution and enabling their access to healthcare, housing, welfare benefits, education, employment and legal provisions. S/he will also be responsible for coordinating all Entraide’s UK projects and managing staff.

Full details of the position, person specification and how to apply can be found on our website: www.entraideuk.org.uk

The deadline for applications is 2nd November 2020 at 5:00 pm.

For further information, please contact Giulia on 07931932607, email: [email protected] or Felix on 07948602313, email: [email protected]