Round-up of useful resources from NCVO
Given recent events in the media, NCVO have brought together some information and resources that may be helpful to your management teams and boards.
- Safeguarding is a key governance priority for all charities, regulator reminds trustees – Charity Commission press release, 5 February 2018.
- Writing a safeguarding policy – includes links to trusted sources of guidance for developing polices for working with both children/young people and vulnerable adults.
- Safeguarding, vulnerable clients and DBS – Knowhow Nonprofit premium content from Volunteers and the Law, we have temporarily released this as free to all.
- Volunteering and the law – our new resource for members on Knowhow Nonprofit coproduced with our legal partners
One of the issues raised in the Oxfam reports was a culture that prevented openness and reporting. A clear whistleblowing procedure should enable staff and volunteers to freely alert senior managers or trustees to their concerns.
- NCVO’s sample whistleblowing policy (usually premium member-only content temporarily freely available).
- Charity Commission has guidance for charity staff wishing to whistleblow to the Commission.
- Public Concern at Work – whistleblowing charity with a wealth of support for individuals and organisations.
In the event of an allegation of misconduct anywhere within an organisation, an organisation should be supported by robust HR policies and procedures.
- Guidance on the disciplinary process
- Again we have temporarily opened up our editable template disciplinary procedure for all to access.
- NCVO’s HR Advice Line is free for NCVO members with up to one hour free advice per month.
- Discipline and grievances at work (ACAS guidance).
Misuse of funds and financial controls
Although the recent Oxfam story does not allege direct misuse of charitable funds, it is a good reminder of the need for a charity to have robust internal financial controls on expenditure to minimise risk.
- Financial procedures template manual – ahelpful start for our smaller members
- Internal financial controls for charities – Charity Commission guidance.
Serious incident reporting
All charities are obliged to make a Serious Incident Report to the Commission for certain matters involving:
- Loss of your charity’s money or assets
- Damage to your charity’s property
- Harm to your charity’s work, beneficiaries or reputation
The following quality systems provide frameworks for ensuring the highest standards of governance and management. Do please contact us if you want to work with us to get these standards more widely used among your network.
- PQASSO – the charity sector’s leading system for ensuring excellence in all areas of charity management and governance.
- Investing in Volunteers – the UK standard for excellence in volunteer recruitment, management and retention
- Approved Provider Standard – a specialist quality system for ensuring excellence in mentoring and befriending services.
Of interest to infrastructure organisations:
Policy implications of recent negative media stories
- Should charities keep the cash? (Presidents Club scandal) – NCVO blog
- DBS checks are not enough (Oxfam) – NCVO blog
- In the event of a crisis, or the blowing up of negative publicity, you might need to formulate a sector-wide response. CharityComms has a useful guide to crisis communication.
- Negative stories in the media affect public trust and confidence in charities. Therefore, NCVO’s Constructive Voices project links charities and journalists, and encourages a more solutions-focused approach to news coverage by highlighting the excellent work that charities do. You or your member organisations may register. NCVO’s Giselle Green is convinced that it works.
The Road Ahead 2018
- NCVO’s annual analysis of the key trends that are likely to influence the operating environment of charities. Our 2018 edition highlights how pressure on public finances is set to continue, with potential implications for charities that rely on public sector grants and contracts, while the ongoing squeeze on disposable household income could have an impact on the levels of donations. NCVO members can access the Road Ahead 2018 full report and non-members can download a summary.