We are looking for enthusiastic, empathetic volunteers to help with our Women's groups, to co-deliver practical and emotional support to the clients as well as to co-create a varied programme of activities designed to support the clients into independence at a fortnightly group session in Birmingham.

The role would suit someone who is friendly, kind and non-judgmental. This position is very rewarding, and would suit a person who is happy to work in a team, in a busy and sometimes challenging environment.

This role requires maturity, and an ability to engage with female adults in a trauma informed way, while working alongside staff members to deliver the service in line with agreed procedures and systems.

Volunteers must be at least 18 years old.

Volunteers will need to be computer literate and have a good standard of spoken and written English

Ability to maintain confidentiality is essential, volunteers to have knowledge and understanding of human trafficking issues or willingness to learn as well as knowledge of mental health issues and the challenges faced or a willingness to learn. As well as an understanding of the importance of professional boundaries in the role

This role is restricted for females under the Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 and is subject to ongoing satisfactory Disclosure & Barring Service checks.

There is a fortnightly commitment requested on a Monday for a minimum of six months.

Tasks include:

Welcoming visitors and clients to the hub/helping them sign in/directing them to the hub space

Making refreshments/drinks

Helping to set up and tidy up group space

Supporting and engaging with activities in the hub, which can be anything from crafts to guest speakers.

To take part in regular supervision and support

To regularly attend volunteer or staff meetings

To attend training as and when required

To work within agreed professional boundaries at all times

To provide a safe and non-judgmental environment that promotes the core values and ethos of the Trust, in accordance with the Medaille Trust Policy, Data Protection Act, and Health and Safety Regulations.

Training and supervision will be provided as well as travel expenses.

A DBS check will be required.

For an informal chat or to request an application form please contact [email protected]