We are looking for volunteers who have a passion for supporting and empowering people through the knowledge IAG services can give.

Our IAG service offers support and guidance to people living with sight loss and disabilities, their carers, family and friends. We are looking for volunteers who have a passion for supporting and empowering people through the knowledge IAG services can give. 

As an IAG volunteer you would be part of our IAG team and supporting the staff to offer advice and guidance. The service will play a crucial role in improving the quality of life of the people that use it, so join us and help to make a difference.

About the service
The Focus Birmingham community services team offers a vital source of support, information and advice to people who are experiencing sight loss.
Through an understanding of individual need, we seek to offer reassurance and practical assistance. We work with partner organisations such as social services and where appropriate, can refer people to colleagues within Focus Birmingham, who provide services such as low vision assessments, falls preventions advice and recommendations regarding aids that can support independent living.
We are here to meet the needs of people with sight loss and those we seek to
support are at the heart of everything we do

DBS check
This role requires an Enhanced Adult workforce DBS disclosure and 2 character

The role will be undertaken during office hours, Monday to Friday at Focus
Birmingham, at various locations across the city.

Typical tasks
• Connecting with other organisations
• Helping individuals understanding their condition
• Supporting families, carers and IAG staff to help deliver Living Well with Sight
Loss course
• Accessing support and using Focus Birmingham’s range of services.
• Supporting the IAG staff
• Help with form filling
• Supporting signposting to professionals
• We will also be looking for IAG volunteers to support us locally in our outreach
Tasks which will NOT be included as part of the role
• Volunteers will not have responsibility for individual’s finances.
• Volunteers will not work alone with individuals where there are complex
healthcare needs and/or challenging behaviours that require specialist

Desirable Skills and Experience
• A commitment to the aims and values of Focus Birmingham.
• Excellent communication skills.
• A commitment to upholding confidentiality of sensitive information at all times.
• The ability to confidently use a computer.
• The ability to research, interpret and convey information to users of the service.
• Training will be given but an interest in keeping up to date with what is happening
in the sight loss community and associated services.
• Flexibility and reliability

Commitment level
A minimum of 3 hours a week, one day a week, the same day each week.

What you can expect from us
• Focus Core Training
• Any additional relevant training to enable you to undertake the role will be
• Reimbursement of reasonable out of pocket expenses such a travel by bus/car.
Further information
For more information about Focus Birmingham or if you would like to apply for this
role, please click: https://www.focusbirmingham.org.uk/information-advice-and-guidance-iag-volunteer