An exciting opportunity to join a Women's Enterprise that empowers, supports and houses vulnerable women. The role is to ensure that all BASE ladies are housed safely and happily and being supported to live life to their potential. We sensitively and professionally challenge traditional approaches to support. We operate the BASE way.

Key responsibilities and accountabilities:

The role with be split into two areas:
• 80% direct delivery to support the progress and intention of tenants
• 20% business development to support the growth and raise the profile of BASE.


  • Liaise with BCC to ensure housing benefit claims are live. Where necessary, support tenants to
    resolve issues and collect the requested documents.
  • Manage personal charge arrears directly.
  • maintain outcome and impact monitoring database
  • Support ladies to manage concerns and conflicts with other tenants
  • Update, organise and manage online database so that all information is recorded accurately.
  • Help ladies to design their support plan. Complete documentation such as sign-up paperwork, risk assessments, incident reports, log notes etc and carry out monthly reviews.
  • Carry out all relevant activity that relates to the ladies’ support plans, including mandatory duties
    such as room checks, employment support, housing applications and healthcare registration.
  • Carry out any housing-related duties that support the upkeep of proactive and positive housing
  • Clean and prepare rooms after tenants have left, ready for new tenants.
  • Carry out and be the Responsible Officer for on-call duties. Number of occasions to be agreed on appointment.


  • Encourage and support ladies to attend sessions on the ‘Menu and Activities’.
  • Mentor ladies to develop their life skills, confidence, responsibility and employability to live independently without support.
  • Encourage and support participation for all tenants.
  • Support tenants to write and create blogs/vlogs or literature of their choice.
  • Network in relevant communities, groups and partnerships to develop the network of community activity and raise the profile of BASE.
  • Assist Managing Director with creating new projects and developing new ideas.
  • Demonstrate commitment to Equality and Diversity.
  • Support and promote BASE to raise its profile and reach through networks, social media and stakeholders.
  • Sensitively and professionally challenge traditional approaches to support. Operate the BASE way.

The role would suit an individual with strong leadership skills and initiative, who is able to engage with women from all walks of life. Compassion, empathy and non-judgement are essential as well as experience of 'at risk' groups and an enhanced DBS. All business activity is COVID safe and follows national guidelines.

From us, you get autonomy, flexible working, 20 days holiday, development coaching, freedom to make decisions, CPD and genuine support from management.

If you would like the opportunity to work with and inspire vulnerable women, please send your CV and a detailed cover letter to [email protected]

Salary: £21,800pa
Hours: Full Time (maternity cover) 
Closing date: Friday 16 July 2021