Our new report ‘Health Inequalities: Somali people’s experiences of health and social care services in Birmingham’ is based on interviews with members of the city’s Somali community, with a specific focus on:

The challenges and barriers that negatively impact on Somali people’s experiences of health and social care (both prior to and during the lockdown) the impact that service changes, due to the pandemic, are having on the Somali community
understanding what could improve Somali people’s experiences of health and social care services in Birmingham.

We found that the following issues have led to distrust and detachment from health and social care among the Somali community:

  • lack of dignity and respect
  • poor diagnosis and referral to specialist treatment
  • cultural and language difficulties
  • stigma and discrimination.


We identified a number of important areas for improvement, including:

  • communication, information and engagement
  • education and training for both Somalis (English, rights) and health and social care professionals (cultural, stereotypes and discrimination)
  • access to adequate and knowledgeable interpreters/translators
  • diversity in recruitment to health and social care roles in local services.


Read more and download the full report here.