Front of House Volunteers at The Pen Museum The role of the Front of House Volunteer is to support the museum’s front of house activities with oversight by the Museum Manager. Front of House Volunteers welcome visitors to the museum, complete operational tasks associated with the opening of the museum to the public and contribute to the smooth and safe running of the museum in line with all current risk assessments, and safety guidance. The Pen Museum promotes and preserves the important legacy of Birmingham’s pen trade, which, at its height employed an estimated 8,000 workers, of which 70% were women. The mass production of affordable pens helped improve literacy worldwide and wherever a pen was used it had most likely been manufactured in Birmingham. ‘If you are interested in volunteering for the Pen Museum please contact us, we can then arrange an informal chat with the Museum Manager, to discuss our currently available roles. Email: [email protected].’