Volunteers: Managing, Motivating and the Law

Volunteers contribute a lot to our organisations, but are you getting the best from your volunteers and do you comply with your legal responsibilities towards them? This session will cover how to manage your volunteers effectively, how to motivate and keep your volunteers, best practice regarding documentation and training, organisations’ legal duties towards volunteers and volunteers’ legal rights.

The session will include practical case studies, a useful and hand out of detailed information to take home and an opportunity to ask the trainer about any current volunteering challenges in your organisation.

Learning outcomes:

  • What documentation, policies and training should be provided
  • The legal status of your volunteer workers, and their legal rights
  • Your legal duties towards your volunteers
  • The importance of distinguishing and treating differently volunteers and employees
  • Best practice in recruiting and managing volunteers
  • How to motivate your volunteers
  • How to deal with disputes
  • How to end a volunteering relationship with an organisation

Who should attend?
Volunteer coordinators, senior managers and all staff responsible for managing volunteers

What’s included?
This is a one-day course. Refreshments are included throughout the day, including a sandwich lunch. The venue is fully accessible. However, please make us aware of any particular access or dietary requirements in advance. We will do our very best to meet individual needs to ensure a great training experience for all delegates.

Who runs this training?
The trainer is Elizabeth Scholes. Elizabeth is an independent employment consultant who specialises in the Third Sector. A former employment solicitor, Elizabeth has worked extensively with charities and voluntary organisations, and has also been a Trustee at two large Birmingham charities.  Elizabeth advises on a wide range of employment matters for the Third Sector, including contracts, dispute resolution, dismissals, redundancies and charity restructuring.  As well as running regular HR courses for BVSC, Elizabeth also provides HR and employment law training for organisations.

What do delegates say?
"The trainer was very knowledgeable and informative and could answer questions easily and concisely"
"Brilliant and just what I needed to develop my role and inform my organisation on obligations"
 "Enjoyed it, lots of information provided and case studies helped demonstrate how things should or shouldn't be done."

Read Elizabeth's Update article: What are the Legal Rights of Volunteers?