Just about managing: an essential skills programme for front line and middle managers

The programme consists of two half day group sessions exploring the essentials of managing yourself with the follow up session dealing with the fundamentals of managing others.  These sessions are supplemented with two individual coaching/mentoring sessions which will reinforce learning and the development of new skills within the individuals work context.

Content includes:

  • Being a role model at work
  • Influencing within your organisation
  • Managing time/productivity to better lead your team
  • Developing communication skills for face to face, telephone and emails
  • Using coaching as a line manager tool
  • Delegation skills and how to avoid inappropriate delegation to you
  • Managing performance and helping staff to hit target.

Learning outcomes:

  • Better able to reflect and adapt management performance
  • Increased influencing skills
  • Increased personal productivity
  • Expanded communication skills
  • Awareness of when and how to coach
  • Best practice in delegation
  • How to tackle staff who are underperforming

Who should attend?

  • Front line managers
  • Middle Managers
  • New managers
  • Experienced managers wanting a refresher programme

What’s included?

This is a two day course which includes two half day workshops (on 14 May and 2 July) and two one-hour individual coaching sessions for each delegate. Individual coaching sessions take place at a central Birmingham location. Refreshments (tea/coffee and biscuits) are provided.  The venue is fully accessible. However, please make us aware of any access or dietary requirements in advance as we will do our very best to meet individual needs to ensure a great training experience for all delegates.

Who runs this training?

The trainer for this session is Rob Legge. Rob has been an independent coach and trainer for five years. Prior to that he was the CEO of Focus Birmingham for ten years. He set up and ran the national Community Services Directorate at Sense, was Head of Shops at Oxfam and a Regional Fundraising Director for RNIB. Rob has also been a governor at a special school in Birmingham and volunteers at a local arts centre, and with his wife is a host for Redditch Nightstop helping young homeless people.

Rob's training style is highly participative and is based on his practical experience of over 30 years of management in the voluntary sector.

Over the last two years more than 200 managers have participated in this programme.  Its unique mixture of group training and individual coaching ensures each participant gains maximum learning and is able to directly relate this to their own working context.

What have delegates said about Rob’s coaching/training?

  • Highly recommend this course. Not only because of the content but also the potential to develop. Coaching session was particularly useful as it's tailored to your own development and personal aspirations - makes you accountable for your own growth. Thank you!" - Nazia
  • Working with Rob has enabled me to reflect on my management style and to see that the issues I am faced with may also be the same issues team are faced with. I have a number of tools now to improve on my management" – Justine
  • The programme has been thought-provoking and inspiring. It’s enabled me to build upon skills and techniques I already process and learn new skills and approaches to line management that I hadn’t previously considered.It’s been an eye opener and I’m very enthusiastic and motivated to put it into practice.” Saad
  • “Line managing sessional staff can be difficult to know the best approaches to take with certain situations.I have found this training very enlightening and I can definitely see a difference in the way I approach different situations.I have also seen improvements in my relationship with my sessional staff and also in the way they approach tasks." Emma