Building a Resilient Team

Help yourself and your team to improve morale and interpersonal relations as well as physical and mental wellbeing in order to be more productive and to better cope with change.

Brief description
Today’s workplace is demanding and always ‘on’.  Change is the only constant and the urgent needs of customers and colleagues are sometimes overwhelming. This can put great stress on your people who get worn down by always operating at high alert. 

To keep your teams engaged, feeling good and productive they need help in dealing with these daily demands. They will need a high degree of resilience to cope with and overcome the "slings and arrows" of daily business life. The good news is that resilience involves specific skills and behaviours which can be improved in anyone.

This full-day training course and follow up individual session will help you understand and develop professional resilience.  Through a participative approach, you will learn to assess your current level of resilience and how to develop it further using techniques borrowed from emotional intelligence, motivation, mindfulness and successful change management.  

The second part of the course will look at how you use these skills to help your organisation and in particular the staff and volunteers you line manage to foster a culture of physical and mental wellbeing that 

Content includes

  • What is resilience
  • Why is resilience important?
  • How resilient are you? 
  • How resilient is your organisation?
  • Developing skills around assertive communication, change management, motivation and mindfulness
  • Using resilience to support and develop others

Learning outcomes

  • To understand what resilience is
  • To understand how resilient you are and identify any gaps
  • To learn how to improve your ability to cope with change and/or stress, and constructively develop your team's motivation
  • To explore ways to strengthen your staff/volunteers resilience 

Who is the training suitable for?
All line managers, directors and trustees

What’s included?
This is a one day course that includes a one-hour individual coaching session (to take place in central Birmingham) for each delegate. Refreshments are included throughout the day, including a sandwich lunch. The venue is fully accessible. However, please make us aware of any particular access or dietary requirements in advance as we will do our very best to meet individual needs to ensure a great training experience for all delegates.

About the trainer
The trainer/coach is Rob Legge. He has been an independent trainer for five years. Prior to that, he was the CEO of Focus Birmingham for ten years. He set up and ran the national Community Services Directorate at Sense, was Head of Shops at Oxfam and a Regional Fundraising Director for RNIB. Rob has also been a governor at a special school in Birmingham, volunteers at a local arts centre and with his wife is a host for Redditch Nightstop helping young homeless people.
Rob's training style is highly participative and is based on his practical experience of over 30 years of management in the voluntary sector.

This is a brand new course.  Rob brings an engaging and highly participative approach to this new and vital subject for managers and leaders in the third sector.  Rob brings practical examples from his wide-ranging experience as well as from his deep study of the subject.