This session will tell you about how to manage your volunteers effectively, how to motivate and keep your volunteers for longer, the documentation you need, your legal duties towards volunteers and their legal rights.The session will include practical group work and an opportunity to ask the trainer about any current volunteering challenges in your organisation. Learning outcomes:

• What documentation and policies should be provided
• Legal duties towards your volunteers and their legal rights
• Why you need to treat volunteers and employees differently
• Best practice in recruiting and selecting the best volunteers
• Managing and supporting your volunteers successfully
• How to motivate volunteers and keep them for longer
• Dealing with disputes
• What happens when you need to let a volunteer go

Who should attend?

Volunteer coordinators, senior managers/trustees and anyone responsible for managing volunteers

Who runs this training?

The trainer, Elizabeth Scholes, is an independent HR and Employment Law Consultant who specialises in the Third Sector. A former employment solicitor, Elizabeth has worked extensively with charities and voluntary organisations, and has also been a Trustee at two large Birmingham charities. Elizabeth advises on a wide range of HR for the Third Sector, including contracts, dispute resolution, dismissals, redundancies and charity restructuring, and is also a regular trainer for BVSC.

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