To implement a high quality support and advocacy service to women affected by domestic violence, using a community language as appropriate, working alongside police to maximise use of Domestic Violence Protection Notices/Orders.

Duties and Responsibilities:

To identify and develop support and safety strategies to meet the needs of women and children seeking support through BSWA’s Home Options Hub
To work in partnership with West Midlands Police force in developing the support service around DVPN/Os.
To work with the manager to develop and implement appropriate practice guidance, including information sharing protocols
To set up referral pathways and build up links with potential referral agencies
To keep abreast of issues regarding domestic violence on a national and local level, including legislative changes that impact this work.
To participate in multi-agency work as agreed with your line manager.
To explore the development of volunteering opportunities within the Project.

Support Work:
To carry out full needs and risk assessments and develop safety plans with women
To develop and produce case files with action plans for each service user
To provide referral and direct support to women applying for further civil protection orders
To keep women informed about developments in legal proceedings as they arise.
To support and advocate on behalf of women, where appropriate.
To work with women in recognising women and children’s individual needs and refer to specialist agencies where necessary
To facilitate access for women to both statutory and community services
To devise and implement appropriate methods of communication with women and children, in agreement with your line manager

To work within BSWA’s administrative and financial systems
To ensure that clear and accurate records are kept for all service users
To ensure that Health and Safety records are kept up to date
To produce monthly reports with statistical information for your line manager
To monitor and evaluate the project, via various methods including feedback from service users, evaluation and statistical information

To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the services, staff, volunteers and service users by:
a) Maintaining BSWA communication records
b) Following safety procedures
c) Attending team meetings
d) Carrying out risk assessments in conjunction with your line manager.
To attend in-house training.
To attend support and supervision sessions with your line manager.
To develop a professional working relationship with external agencies.
To feedback relevant issues from external meetings/ training to the staff and management teams as appropriate.
To promote awareness of the impact of domestic violence on women and children and BSWA services
To provide awareness-raising sessions to external agencies linked with the project.

To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation
To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation
To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
To work within BSWA and local multi-agency child and adult safeguarding procedures.
To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
To undertake any other duties required by BSWA, which may arise and commensurate with the post

If you are interested please download a recruitment pack from and return completed forms to: Birmingham & Solihull Women’s Aid, Central Administration, Ryland House, 44-48 Bristol Street, Birmingham, B5 7AA or email to [email protected]. Large print documents are available on request.

The closing date for receipt of completed applications is Wednesday 29th September at 12 noon. Interviews will take place week commencing 11th October.