Hours of Work: 37 hours per week (some out of hours work will be expected)

Salary: £24, 982

Job Purpose: To deliver tailored, holistic support to women and their children
affected by domestic abuse and living in the community, including
practical and emotional support to increase their safety and meet
identified needs.

Responsible To: Family Support Services Manager

Duties and Responsibilities

Support work:
➢ To work with women to identify their, and their children’s, support needs and
incorporate these into support plans
➢ To assess risk and to safety plan with women, reviewing assessments and risks
regularly
➢ To provide practical support on a range of issues including housing, benefits, legal
matters, and emotional support to enable women’s recovery from their experiences
of abuse.
➢ To develop and deliver one-to-one support programmes for children to enable them
to explore their experiences of abuse and address issues arising from this.
➢ To design and deliver group sessions for children to build confidence and
participation within a mutually supportive environment.
➢ To support mothers to enable them to understand and support their children
emotionally and practically and to build confidence in their own parenting skills.
➢ To deliver family support sessions with mothers and children designed to rebuild
communication and develop strong parent-child relationships.
➢ To work alongside colleagues at BSWA’s Home Options Hub to provide advice and
support to women around housing options and develop individual housing action
plans with women, supporting women and children through their resettlement
process where relevant
➢ To facilitate access to BSWA and its services and to refer and signpost into specialist
statutory and community services where necessary to help meet needs
➢ To work within the monitoring and evaluation procedures for the project including
encouraging feedback from service users and producing statistical information

Development:
➢ To identify and develop support strategies to meet the needs of women and children
seeking support
➢ To keep up to date with current legislative changes for dissemination within staff
team, and for use when working with women and children around their rights.
➢ To identify and make links with existing projects and community services and to
develop joint services where appropriate
➢ To keep abreast of issues regarding domestic violence on a national and local level
with particular reference to those that may affect the work of the Project
➢ To participate in multi agency work as agreed with your line manager
➢ To promote awareness of the impact of domestic violence on women and children
and BSWA services

Administration:
➢ To work within BSWA’s administrative and financial systems
➢ To ensure that adequate records are kept for all service users and relevant
monitoring data collected and recorded
➢ To ensure that Health and Safety records are kept up to date
➢ To produce monthly reports for your line manager

Communication:
➢ To ensure that all staff team members are aware of any matters that are relevant to
the welfare and security of the refuges, staff, volunteers and service users by:
a) Maintaining BSWA communication records
b) Following safety procedures
c) Attending team meetings
d) Carrying out risk assessments in conjunction with your line manager
➢ To attend in-house training
➢ To attend support and supervision sessions with your line manager
➢ To develop a professional working relationship with external agencies
➢ Feedback relevant issues from external meetings/ training to the staff and
management teams as appropriate
➢ To be involved in the Annual Review process

General:
➢ To maintain the confidentiality of the women and children using the service and in all
matters relating to the organisation
➢ To offer an equal service to all women and children regardless of age, class, culture,
language, race, religion and sexual orientation
➢ To work within BSWA policies and procedures and demonstrate a commitment to the
values and ethos of BSWA
➢ To work within BSWA and local multi-agency child and adult safeguarding
procedures.
➢ To work within BSWA’s framework for equal opportunities and anti-discriminatory
practice
➢ To undertake any other duties required by BSWA, which may arise and
commensurate with the post

The closing date for receipt of completed applications is Wednesday 2nd February at 12 noon. Interviews will take place week commencing 14th February.

Apply Here