Support Volunteer - Salvation Army Anti-Trafficking & Modern Slavery


This role offers an exciting opportunity to come alongside survivors of modern slavery who have transitioned out of crisis and are moving forward in establishing life-based in Birmingham.

The Salvation Army is growing a network of community–based support, which provides survivors of modern slavery with a link to their local community and signposting to the range of available support they may need.

This daytime session will be on a specified weekday and will run for approximately 2 hours. It gives survivors continuity of support as they are served in a group setting at the corps (church) /centre in a drop-in style format that will follow a formal programme to accommodate clients’ needs.

All volunteers will be given specialised training and regular support from The Salvation Army’s Community Hub team.

Role: Support Volunteer (reception, room host, refreshments, help desk or crèche staff)

Location: Birmingham based - further details of the location will be given to successful applicants

Availability: Daytime session on a specified weekday over the total period of 3-4 hours with a preferred 12 month commitment period. Must also be able to attend initial training as well as further ongoing support/training.

Summary of tasks:            

  • To help create a friendly and supportive environment for clients
  • To assist in organising group education sessions
  • Work as a team to demonstrate healthy relationships in an inclusive environment
  • Help people get to know their local city area and services available
  • To get to know clients through a mix of social and structured sessions
  • Signpost clients to helpful resources
  • Introduce clients to specialised services during the session (eg job seeking, debt advice)
  • To be able to offer specific volunteer duties around one or more of the following roles:
    • Reception: Warmly welcome clients, oversee bus fare reimbursement and  record attendance
    • Refreshments: Prepare refreshments and light food options
    • Room Host: Help organise, host and facilitate activities (based on need)
    • Help Desk: Help clients access community advice or services online (eg job seeking, application forms, general online advice, printing information needed etc) and facilitate the use of laptop use
    • Crèche staff: Provide childcare for clients’ children  including organising session materials

Skills/experience needed:

  • Interest in The Salvation Army’s modern slavery work and sympathy with the general aims and values of The Salvation Army
  • Sensitive interpersonal and social skills
  • Ability to keep confidences
  • Commitment to safeguarding and a willingness to raise concerns where necessary
  • Experience of working in a team

Training provided:

  • Salvation Army basic volunteer training
  • Specialised volunteer, group support and safeguarding training from The Salvation Army’s Anti-Trafficking and Modern Slavery Unit (approximately 7 hours over 2 separate sessions)
  • Relevant online courses via The Salvation Army online portal (approximately 6 hours across all courses – support provided)
  • A DBS check and two satisfactory references will be required


The role is unpaid but reasonable expenses can be reimbursed.

If you would be interested to discuss this opportunity further please contact Melpo Economou on melpo.economou[at][dot]uk