Citizens Advice Birmingham, Closing date: 5 December

Citizens Advice Birmingham - Macmillan Welfare Benefits Caseworker

Salary : £29,234.24 per annum pro rata

Hours of Work: Role 1: full time 36.5 hours p.w

Role 2: part time 27.3 hours p.w

Context of role

Citizens Advice Birmingham is partnered with Macmillan Cancer Support to deliver Welfare Benefit Advice across Birmingham and Solihull.

We are looking for enthusiastic caseworkers who will join an existing team to ensure delivery of service specifications, targets and quality standards for the Macmillan Service.

Role purpose

The Welfare Benefit caseworkers will provide a high quality advice service for people affected by cancer.

The post holders will provide this service in outreach settings across Birmingham and Solihull. Delivery will be integrated within cancer care teams, to provide seamless referral pathways that complement the assessment and care planning process of patients.

You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation. The post holder will also attend events to promote the service and provide support and training to volunteers and health care professionals.

Job pack

For a job pack contact us at [email protected] 

CV’s not accepted

Closing Date: Monday 5th December 2022 at midday

Assessment Date: Monday 12th December 2022

Interview Date: Monday 12th December 2022