With energy suppliers going bust and the cost of living crisis at full force, now is the time to provide crucial support during these cold winter months, particularly to people who are experiencing or at risk of fuel poverty. Citizens Advice has relaunched the Big Energy Saving campaign, aiming to deliver simple, key energy advice to clients across England and Wales, helping them save money while keeping warm this winter, and reassuring them that Citizens Advice is here to provide support in the coming months. The campaign will run throughout the year and give us the flexibility to adapt to changes in the energy market.

We’d like to take this opportunity to invite all organisations in your local area to take part in the campaign by delivering key messages to local residents, promoting our free-of-charge campaign resources and supporting people to stay warm this winter. We have produced a range of resources and content for community groups to reach local consumers. We hope these resources will help you reach those experiencing or at risk of fuel poverty or debt, and those who do not normally access information online. These materials include the following:

These resources include an easy-read energy advice booklet. We are also hoping to translate some of these materials into community languages. Please complete this survey to let us know what languages you would find most useful.

We look forward to hearing about the innovative ways you are delivering energy advice to clients across England and Wales. If you have any questions on our energy campaigns, you can contact [email protected]

Best wishes and happy campaigning,