BVSC Charity Jobs West Midlands

Welcome to BVSC Charity Jobs West Midlands

We host a range of jobs across the region on behalf of all non-profits which includes charities, social enterprises, faith organisations and community organisations. If you’re looking for a job in the sector, whether that’s in fundraising, campaigning, project management, or marketing - or perhaps you’re looking for the next step in your career - look no further.

BID Services, Closing date: Flexible

To provide efficient coordination and administrative support to the Communication Team Leader, ensuring high-quality service delivery in line with BID’s mission, vision, and values.

Birmingham/Hybrid
£22,069 pro-rata per annum
Part-time, 30 hours per week
Contract: Permanent
Closing date: Flexible
Interview date: TBC

We are seeking an organized and detail-oriented Administrative Coordinator to join our Communication Team. In this role, you will provide efficient coordination and administrative support to the Communication Team Leader, ensuring high-quality service delivery in line with BID’s mission, vision, and values.

As part of the role you will:

Coordinate booking requests which adhere to processes to maximise assignment capacity
Produce reports to help improve team procedures
Deliver excellent customer service to colleagues, clients, freelance interpreters, and external agencies
Maintain accurate records and documentation
Manage your own workload, prioritising and organising shared tasks
Conduct quality control checks and participate in a rota for out-of-hours administrative support
Continuously improve your skills and knowledge through training and development
Promote BID’s services for Deaf people and advocate for the organisation in a positive manner

To be successful for this post:

Strong organisational and administrative skills
Excellent communication and customer service abilities, both verbal and written
Experience in using web-based CRM systems
Ability to work independently and as part of a team
Commitment to delivering high-quality work and continuously improving processes
British Sign Language Level 2 or a willingness to work towards this.

What we can offer:

An inclusive and diverse workplace
We are committed to Wellbeing
Hybrid working
Generous annual leave entitlements, and Flexible TOIL scheme
Employee Assistance Program
Health Cash Plan,
Occupational Sick Pay scheme
Mentorship scheme
We invest generously in training and development programmes, providing sponsorship to pursue formal professional qualifications and the opportunity to learn and develop sign language skills.