We are looking for Administration Volunteers for our Northfield and Yardley Mental Health and Wellbeing Hubs, 3-5 hours per week.

The Mental Health and Wellbeing Hub service is delivered from our vibrant and engaging Hubs in Northfield and Yardley. The service provides support for individuals with severe and enduring mental health needs. The Wellbeing Hubs offer a combination of one-to-one goal planning, personalised interventions, structured sessions, therapeutic activities, peer support and community social groups. This support is delivered both online and face-to-face.

As an admin volunteer you will be supporting our Recovery Navigators with a range of administrative tasks and acting as a first point of contact for individuals to access the service and create a welcoming and relaxed atmosphere.

Your role will largely involve welcoming individuals into the service, dealing with telephone enquiries, updating service user records and carrying out general admin duties.

To support you in your role you will be offered training and regular supervision with an assigned supervisor.

Volunteer Duties:
- Welcome individuals into the service and complete necessary sign in procedures.
- Listen non-judgementally to individuals and offer advice and signposting as appropriate.
- Record information accurately onto a bespoke IT database.
- Carry out general admin duties, including answering telephone calls, photocopying, sending letters / emails
and ensuring the space remains well organised.
- Offer light refreshments and create a relaxing atmosphere.

You can apply via our website https://www.creativesupport.co.uk/volunteers/
Or contact us for more information [email protected]  0161 236 0829

The closing date is 10/04/2023