Generation UK is a charity that supports young people aged 18-29 who face barriers to employment, to build thriving, sustainable careers, and provide employers with the skilled and motivated talent they need. Applications are now open for our FREE 5 week Customer Support Bootcamp.

Candidates can apply directly online using this link: https://uk.generation.org/west-midlands/customer-support/

Our first Customer Support cohort finished on Friday 26th March and participants are now being connected to job interviews with Adecco and Octopus Energy. 83% of the programme learners agreed they are confident in their ability to work in a professional setting after this programme. Why not join our next programme and get connected to hiring employers in just 5 weeks.

Customer Service Key facts:

• Customer Support is one of the most demanded roles of 2021 (the role involves resolving customer queries via phone, email, webchat and social media).
• In just 2 years, progress into roles earning up to £30K (entry-level salary is approx. £18K)
• Opportunities to side-step into other roles, such as marketing or HR

Those aged 18-29 from the West Midlands have the unique opportunity to stand out from the crowd and be connected directly with employment opportunities after experiencing our programme.

Generation programmes provide:
- A mentor during and post boot camp
- Remote delivery* (laptops and wifi access can be provided for free also)
- Expert course instructor
- Learners can still receive benefits during the programme
- Employability support (mock interviews, CV development, personal brand building, etc)

*All boot camps will be delivered remotely until full class sizes (25 learners) can resume in line with Government guidelines. Once we return to in-class delivery, classes are held in central Birmingham with lunch and travel costs covered. We anticipate that all course will be 100% online until July 2021, we will then review each programme with respect to Government guidelines.

Find out more at our Information session, Tuesday 20th April at 11 am, sign up at: https://rb.gy/rf3dfm